Frequently Asked Questions
Straight answers about your driveway appointment.
How much does Mobile Swap cost?
$70 for a sedan, $80 for an SUV or crossover and $100 for a pickup truck. See the package cards for Swap & Store and Driveway Tire Club.
Do my tires need to be on rims?
Yes. Our mobile seasonal swap is for tires already mounted on their own rims. Tell us about locking wheel nuts or sensor concerns when booking.
Do you re-check the wheel torque after the swap?
Yes, and it's included. Wheel nuts should be re-checked after the first 50–100 km of driving. After every tire change, we pass by to re-check them within about a week, when a technician is in your area.
How long does a tire change take?
Most swaps take about 20–30 minutes. Have your seasonal wheels accessible and leave safe working space around the vehicle.
Where do you serve?
Ottawa, Kanata, Orleans, Barrhaven, Nepean, Gloucester and nearby communities, plus Gatineau, Hull, Aylmer and Plateau. When booking, pick your area and the calendar shows the days we're near you.
Can you work in a condo garage?
Service can be arranged where the building permits it and there is safe access and enough clearance. Include parking restrictions in your booking notes.
When do I pay?
Mobile Swap: pay after service. Swap & Store: pay at your appointment, before your tires leave. Driveway Tire Club: pay in full at your first visit.
What payment methods do you accept?
Cash, e-Transfer, tap to pay, debit and credit cards.
What does Swap & Store include?
Your swap, pickup of the removed set, wheel cleaning before storage, position tagging, seasonal storage and return at your next swap. Your next seasonal swap is a separate booking unless you join the Club.
Can I book storage with my swap?
Yes. Choose Swap & Store or Driveway Tire Club and select an available appointment. Pickup of your removed set is included.
How do I check on my stored tires?
Sign in on My tires with the email from your booking. We email you a one-time code; you'll see each set's status and your appointments, and can request your return.
What qualifies for Early Bird?
Submit a Swap & Store booking by October 15, 2026 at 11:59 pm Eastern Time for a fall appointment. The booking submission time determines the offer; choosing an earlier appointment is not required.
Read the storage terms or call (613) 706-6273.
Book Now